If you are in the USA or Canada, we aim to ship to you in 2-5 working days, from our warehouse in Florida.
Unfortunately, delivery companies occasionally experience delays and other issues. This is outside our control as we are just customers of their services, the same as you! However, we will complain to them on your behalf.
Outside of North America, we ship directly from our quality control center in Hong Kong, to your door. While this is a cheaper way of shipping, it also means there is a small 7-21 days wait. Shipping times are dependant on your location and Covid-19 restrictions. But, you know what they say “good things come to those who wait”!