Wifi extenders and other signal transmitting electronic devices cause large bluetooth interference.
Therefore, try the following:
- Ensure your OHO Pro is ON
- Ensure your phone’s Bluetooth is ON
- Ensure the distance between your phone and OHO Pro is between 15-50 inches/40cm-130cm.
- When binding your OHO Pro to the FitCloudPro app, ensure you have at least 3 bars of bluetooth signal before attempting to bind. Less than 3 bars may cause connection problems.
- Go into another room away from other electronics while you setup
- Try turning your phone’s Bluetooth OFF and ON again
If you’re still having trouble, please contact us.